NJC really make a difference
In our website, we hope you will get a firm flavour of our service ethic and our determination to look after our staff and keep our customers happy. We behave and perform differently from the larger cleaning contractors. We are less “contractual” and want to work with clients who recognise and reward our “just do it” approach and jointly respect a genuine partnered relationship. NJC is quickly establishing itself as a market leader for operational innovation in the UK and Central London.
By choosing NJC you will secure the services of a trusted supplier partner that is used to working for both commercial landlords and blue chip occupiers at the premium end of the market. NJC are an integrated service provider that has the in house capability to deliver the majority of cleaning and fabric maintenance duties under a single management structure. There is direct line accountability. Other cleaning companies may need to sub-contract specialist window and fabric cleaning and this increases the risk of service failure.
Services delivered with real passion
Everything about NJC is very personal. We are a privately owned company (and still 100% family owned and managed). We are very autonomous in our approach and focus on quality, partnering, innovation, urgency, reputation, respect and integrity. We are not restricted by the short term agendas of external shareholders, that very often focus on achieving higher profits at the expense of service delivery and long term relationships.
We work very closely with all our customers and provide levels of attention, honesty, professionalism, customer care, understanding and innovation that is rarely seen in our industry. Our services are delivered by very passionate people that really enjoy their work and are proud of what they do and the results they achieve.
Inevitably sometimes things will go wrong despite good management processes. What is important however is what happens next. With NJC you secure people who are passionate and care about their reputation. We will commit to putting things right and getting the job done. This work ethic and culture of ‘Excellence’ flows throughout the Company from top to bottom.
