NJC people
Talented people are the key to our business success. We help to develop everyone's potential and recognise and reward achievement. We know that people not companies provide service. Our people are fully trained in customer care and share a "Can Do" attitude to their work. Through our people, we form long term sustainable relationships founded on trust, dedication and commitment.
People choose to work for NJC because they are respected by their managers and encouraged to take ownership and pride in their work. Our people are equally as important as our customers because the quality of service provided is in large measure governed by the quality of our front line staff. Recruiting, motivating and looking after the best people, with excellent training and management support, goes a long way to providing consistent service quality for our customers.
Investors in People
NJC were first recognised as an Investor in People in November 2005 and were successfully reviewed in November 2008. The practical benefits of achieving the standard include the following:
Customer satisfaction - Helping employees become customer focused enabling the organisation to meet customer needs.
Improved productivity - Skilled and motivated people work harder and better, improving the organisation's productivity.
Improved motivation - Employees'greater involvement, personal development and recognition of their achievements leads to higher morale, improved retention rates, reduced absenteeism and identification with the organisation's goals beyond the confines of the job.
Reduced costs and wastage - Skilled and motivated people constantly examine their work to contribute towards reducing costs and wastage.
Deserved recognition - The Investors in People Standard brings public recognition for real achievements measured against a rigorous National Standard and helps to attract the best quality job applicants.
